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2. Training programmes

GISF’s Safety & Security Training Pack includes three off-the-shelf training programmes, adjustable to different audiences and timeframes. The training programmes include:

Basic Security & Safety Awareness – a basic 3 hours security induction/orientation
Personal Security & Safety – a one day (7 hours) course for staff working in moderate-risk environments
Security Risk Management – a two-day (14 hours) course aimed at staff with security management responsibilities

Each training programme can be edited and adapted according to need and the local context, and includes detailed session plans, PowerPoint presentations and handouts.

2.1 Basic Security & Safety Awareness

Duration

3 hours

Target audience

All staff and local partners.

Aim

To introduce participants to the approach, behaviours and actions required to minimise security and safety risks in the operating context.

Key learning outcomes

By the end of the training, participants should be able to:

  • Outline the security and safety threats within the operating context, and list risks to humanitarian aid workers;
  • Describe the approach adopted by organisations to manage risk and their duty of care obligations;
  • Define the roles and responsibilities of individuals, management and the organisation, with regards to staff security and safety;
  • List appropriate actions and behaviours that enhance security and safety within the operating context; and
  • Identify how to report incidents and describe the support available during an emergency.

No.TitleTimeTopicsSuggested ActivitiesResources
1Introduction10 mins• Welcome and introductions
• Aims, objectives and learning outcomes
PRESENTATION: IntroductionBasic Security & Safety Awareness – Session Plan (pdf)
Basic Security & Safety Awareness presentation (pptx)
2Context & Threats25 mins• Context overview
• Threats in the operating environment
• Risks to staff and programmes

PRESENTATION: Context & Threats (10 mins)

ACTIVITY: Understanding Risk (15 mins) – simple risk-prioritising exercise.
3Managing Risk50 mins• Duty of care obligations
• Management of risk
• Shared responsibilities
• Acceptance-based approach
• Inclusive security
• Security plans and procedures
PRESENTATION:Managing Risk

ACTIVITY: Who’s Responsible? -drawing exercise and discussion.
4Basic Security & Safety Measures60 mins• Basic security principles
• Site security and safety
• Staff travel and movements
• Information security
• Dealing with incidents
PRESENTATION: Basic Security & Safety Measures
5Incident Reporting & Support20 mins• Reporting incidents
• Critical incident support
ACTIVITY: Incident or Not? (10 mins) – incident reporting quiz.

PRESENTATION: Incident Reporting & Support (10 mins)
6Wrap-up & Review15 mins• Participant Q&A
• Participant reflection and feedback
Plenary Discussion

2.2 Personal Security & Safety

Duration

1 day (7 hours)

Target audience

Staff and local partners working in insecure environments.

Aim

To develop the personal security and safety awareness of participants to enable them to operate safely within insecure environments.

Key learning outcomes

By the end of the training participants should be able to:

  • Outline security and safety threats within the operating environment, and identify the contextual factors that affect risks for humanitarian aid workers;
  • Describe the culture and approach adopted by organisations to manage security and safety risks to staff;
  • Define the roles and responsibilities of individuals, management, and the organisation with regards to staff security and safety;
  • Explain how a person’s identity affects their vulnerability to internal and external threats, and describe an inclusive approach to security;
  • Describe situational awareness and list appropriate actions and behaviours that enhance security and safety within the operating context;
  • Describe the measures and procedures in place to minimise security and safety risks within workplaces and accommodation;
  • Recall basic precautions, and security and safety procedures for staff travel and movements within the operating context;
  • Recognise the risks associated with managing information and using social media, and list measures to protect sensitive information;
  • Outline preventative measures to minimise specific security and safety threats, and describe how to respond to incidents or situations; and
  • Recall how to report incidents and explain an organisation’s structure and approach to managing incidents.

No.SessionTimeTopicsSuggested ActivitiesResources
1Introduction20 mins• Welcome and introductions
• Aims, objectives and learning outcomes
• Agreement of ground rules
PRESENTATION: Introduction (10 mins)

ACTIVITY: One Word! (10 mins) – icebreaker.
• S.1 Introduction Session Plan
• S.1 Introduction Presentation
2Threats & Risks40 mins• Context overview
• Key threats in the operating environment
• Risks to staff and programmes
PRESENTATION: Threats & Risks (20 mins)

ACTIVITY: Understanding Risk (15 mins) – simple risk-prioritising exercise.
• S.2 Threats & Risks Session Plan
• S.2 Threats & Risks Presentation
3Security Culture & Approach30 mins• Duty of care obligations
• Management of risk
• Acceptance-based approach
• Framework, policy and requirements
• Security plans and procedures
PRESENTATION: Security Culture & Approach (15 mins)

ACTIVITY:Policy – Fact or Fiction? (15 mins) – mixed statement exercise on common NGO security principles and requirements.
• S.3 Security Culture & Approach Session Plan
• S.3 Security Culture & Approach Presentation
• S.3 Policy – Fact or Fiction? Statement Sheet
4Shared Responsibilities30 mins• Individual, management, and organisational responsibilitiesACTIVITY:Who’s Responsible? – drawing exercise and discussion.• S.4 Shared Responsibilities Session Plan
5Inclusive Security30 mins• Diversity in risk
• Inclusive security
• Measures and support for staff with diverse profiles
ACTIVITY:Diversity Iceberg (10 mins) – visible vs invisible personal characteristics exercise.

ACTIVITY: In Someone Else’s Shoes (5 mins) – simple risk exposure exercise.

PRESENTATION: Inclusive Security (15 mins)
• S.5 Inclusive Security Session Plan
• S.5 Diversity Iceberg Sheet
• S.5 In Someone Else’s Shoes – Character Profiles
• S.5 Inclusive Security Presentation
6Personal Awareness & Behaviour30 mins• Basic security principles
• Developing awareness
• Essential dos and don’ts
• Active bystander
PRESENTATION: Personal Awareness & Behaviour• S.6 Personal Awareness & Behaviour Session Plan
• S.6 Personal Awareness & Behaviour Presentation
7Site Security & Safety45 mins• Site-specific threats
• Site protection measures
• Guards and access controls
• Emergency procedures
• Fire safety
ACTIVITY: Game of Threats (15 mins) – site protection exercise.

PRESENTATION: Site Security & Safety (30 mins)
• S.7 Site Security & Safety Session Plan
• S.7 Site Security & Safety Presentation
8Field Travel & Movements45 mins• Travel-specific threats
• Field movements – basic preparations, on the road, communications
• Checkpoints
PRESENTATION: Field Travel & Movements (30 mins)

ACTIVITY: Negotiating Checkpoints (15 mins) – video exercise.
• S.8 Staff Travel & Movements Session Plan
• S.8 Staff Travel & Movements Presentation
9Information Security & Privacy30 mins• Securing information
• Digital footprint
• Using social media
PRESENTATION: Information Security & Privacy (20 mins)

ACTIVITY: Data Mining (10 mins) – online footprint exercise.
• S.9 Information Security Session Plan
• S.9 Information Security Presentation
10Dealing with Incidents75 minsThreat-based modules include:
• Shooting and crossfire
• Blast threats (bombs and IEDs)
• Mines and UXO
• Violent protests and civil unrest
• Intimidation and threats
• Sexual violence
• Armed robbery
• Carjacking
• Detention and arrest
• Abduction and kidnapping
• Road traffic accidents (RTAs)
• Environmental hazards
ACTIVITY: Prevent & Respond (35 mins) – group exercise to identify basic precautions and immediate response actions for different threat scenarios. The threats selected depend on the key risks within the operating context.

PRESENTATION: Dealing with Incidents (40 mins) – the threat-based slides used will depend on the threats selected for the Prevent & Respond activity.
• S.10 Dealing with Incidents Session Plan
• S.10 Dealing with Incidents Presentation
11Incident Reporting & Support30 mins• Reporting incidents
• What to report
• How to report
• Critical incident support
ACTIVITY: Incident or Not? (10 mins) – incident reporting quiz.

PRESENTATION:Incident Reporting & Support (20 mins)
• S.11 Incident Reporting & Support Session Plan
• S.11 Incident Reporting & Support Presentation
12Wrap-up & Review15 mins• Participant Q&A
• Parked topics/issues
• Participant reflection and feedback
Plenary Discussion • S.12 Wrap-up & Review Session Plan

2.3 Security Risk Management

Duration

2 days (14 hours)

Target audience

Staff with security and safety management responsibilities (Security Focal Points, Field/Project Managers, etc).

Aim

To equip participants with the awareness, skills and tools to manage security and safety risks to staff and programmes, within their specific operating context.

Key learning outcomes

By the end of the training, participants should be able to:

  • Discuss the security challenges facing humanitarian aid workers globally and describe an organisational approach to managing its duty of care;
  • Recall the key responsibilities, processes and tools involved in a systematic approach to managing security in the operating context;
  • Identify the different contextual factors that should be assessed and monitored to understand the overall security situation;
  • Use a risk analysis matrix to prioritise threats in the operating environment according to their likelihood and impact;
  • Discuss pros and cons of different security strategies and identify an appropriate approach for the operating context and the organisation;
  • Explain how diversity considerations affect risks for individual members of staff, and highlight specific measures required to support staff with diverse profiles;
  • Recall the contents of a security plan and contribute to the development of effective SOPs and contingency plans;
  • List effective security and safety measures for an organisation’s facilities;
  • Identify essential security and safety procedures for managing vehicle travel, staff movements and communications;
  • Describe the essential elements involved in providing effective security orientations and briefings for staff and visitors;
  • Identify security and safety costs and explain how security funding should be addressed in proposals and annual budget plans;
  • Recall contingency planning requirements for relocating or evacuating staff, and responding to medical emergencies;
  • Outline incident reporting requirements and the mechanisms used to manage security incident information; and
  • State the structures and stakeholders involved in managing critical incidents and identify various immediate actions and support needs.

No.SessionTimeTopicsSuggested ActivitiesResources
1Introduction30 mins• Welcome and introductions
• Aims, objectives and learning outcomes
• Participant expectations
• Agreement of ground rules
PRESENTATION: Introduction (20 mins)

ACTIVITY: Expectations (10 mins) – participant expectations exercise.
• S.1 Introduction Session Plan
• S.1 Introduction Presentation
2Security & Programmes45 mins• Operating environment
• Aid worker security
• Duty of care
• Management of risk
• Risk thresholds
PRESENTATION: Security & Programmes (35 mins)

ACTIVITY: Risk Factors (10 mins) – global security challenges discussion.
• S.2 Security & Programmes Session Plan
• S.2 Security & Programmes Presentation
3Security Risk Management45 mins• Security risk management
• SRM framework
• Policy, procedures and requirements
• Role and responsibilities
• SRM planning process
• Resources & tools
PRESENTATION: Security Risk Management (30 mins)

ACTIVITY: Essential Steps (15 mins) – SRM planning process exercise.
• S.3 Security Risk Management Session Plan
• S.3 Security Risk Management Presentation
4Context Analysis60 mins• Analysing the operating environment
• Incident monitoring
• Mapping security stakeholders
• Acceptance analysis
• Sources of information
ACTIVITY: Visualising the Context (10 mins) – simple contextual factors exercise.

PRESENTATION: Context Analysis (20 mins)

ACTIVITY: Actor Mapping (30 mins) – security stakeholder mapping exercise.
• S.4 Context Analysis Session Plan
• S.4 Context Analysis Presentation
5Risk Assessments60 mins• Risk assessment steps
• Identify and evaluate threats
• Determine risk
• Risk treatment
• Documenting risk assessments
PRESENTATION: Risk Assessment (30 mins)

ACTIVITY: Risk Analysis (30 mins) – risk analysis matrix exercise.
• S.5 Risk Assessments Session Plan
• S.5 Risk Assessments Presentation
6Security Strategies & Approaches45 mins• Acceptance, protection and deterrence
• Acceptance-based approach
PRESENTATION: Security Strategies & Approaches (15 mins)

ACTIVITY: The Debate (30 mins) – security strategy debating exercise.
• S.6 Security Strategies & Approaches Session Plan
• S.6 Security Strategies & Approaches Presentation
7Inclusive Security45 mins• Diverse staff profiles and risks
• Inclusive security
• Security management considerations
PRESENTATION: : Inclusive Security (25 mins)

ACTIVITY: Diverse Profile Risks (20 mins) – risk exposure exercise.
• S.7 Inclusive Security Session Plan
• S.7 Diverse Profile Risks – Character Profiles
• S.7 Inclusive Security Presentation
8Security Planning & Plans30 mins• Developing security plans
• SOPs and contingency plans
• Security levels
• Implementing security plans
PRESENTATION: Security Planning & Plans• S.8 Security Planning & Plans Session Plan
• S.8 Security Planning & Plans Presentation
9Managing Site Security60 mins• Site selection
• Site protection measures
• Image and acceptance
• Managing guards
PRESENTATION: Site Security & Safety (40 mins)

ACTIVITY: Field Office Assessment (25 mins) – site security exercise.
• S.9 Managing Site Security Session Plan
• S.9 Managing Site Security Presentation
• S.9 Project Office Info Sheet
10Managing Travel & Movements60 mins• Travel (road, air and other) risks
• Field travel planning
• Movement monitoring and communications
• Air safety
• Boat safety
PRESENTATION: Managing Travel & Movements (30 mins)

ACTIVITY: Field Mission (30 mins) – journey planning exercise.
• S.10 Managing Travel & Movements Session Plan
• S.10 Managing Travel & Movements Presentation
11Security Orientations & Briefings30 mins• Raising awareness
• Staff security orientations
• Visitor security briefings
ACTIVITY: Checklist (20 mins) – security orientation/visitor briefing checklist exercise.

PRESENTATION: Security Orientations & Briefings (10 mins)
• S.11 Security Orientations & Briefings Session Plan
• S.11 Security Orientations & Briefings Presentation
12Funding Security30 mins• Budgeting and resourcing for securityACTIVITY: Costing Security (10 mins) – security risk management expenses exercise.

PRESENTATION: Funding Security (20 mins)
• S.12 Funding Security Session Plan
• S.12 Funding Security Presentation
13Contingency Planning60 mins• Contingency plans
• Hibernation, relocation and evacuation
• When and who to withdraw
• Basic preparations
• Medical emergencies
ACTIVITY: Deteriorating Situation! (25 mins) – contingency planning exercise.

PRESENTATION: Contingency Planning (35 mins)
• S.13 Contingency Planning Session Plan
• S.13 Contingency Planning Presentation
• S.13 Deteriorating Situation! Handout
14Incident Information Management45 mins• Managing incident information
• Under-reporting
• Immediate response
• Lessons learned
• Understanding the operating context
• Strategic decision-making
PRESENTATION: Incident Information Management• S.14 Incident Information Management Session Plan
• S.14 Incident Information Management Presentation
15Critical Incident Management135 mins• Structure and responsibilities
• Incident management plans
• Critical incident response
• Family support
• Managing communications
• Post-incident and after action review
PRESENTATION: Critical Incident Management (55 mins)

ACTIVITY: Immediate Response Exercise (80 mins) – scenario-based exercise.
• S.15 Critical Incident Management Session Plan
• S.15 Immediate Response Exercise – Facilitator Brief
• S.15 Immediate Response Exercise – Scenarios
• S.15 Critical Incident Management Presentation
16Security Collaboration & Networks30 mins• Inter-agency security networks
• Saving lives together (SLT)
• Partnerships and working with others
PRESENTATION: Security Collaboration & Networks• S.16 Security Collaboration & Networks Session Plan
• S.16 Security Collaboration & Networks Presentation
17Wrap-up & Evaluation30 mins• Participant Q&A
• Parked topics/issues
• Review expectations
• Evaluation
Plenary Discussion• S.17 Wrap-up & Evaluation Session Plan
• S.17 Training Evaluation Template